Frequently Asked Questions

Why DYDM nails?

DYDM nails are handmade with care and attention to detail, using high-quality materials that are designed to be used multiple times. We offer a variety of unique and beautiful nail designs to suit any style or occasion, with over 80 different styles to choose from, each with its own distinctive flair and personality.

At our core, we believe that everyone deserves to feel confident and beautiful, and our DYDM nails are just one way we are working to make that a reality. Whether you're looking for a special occasion or just want to add some extra sparkle to your everyday look, we've got you covered.

 

How many times can I reuse my DYDM nails?

With proper care and maintenance, you can enjoy multiple applications from a single set of DYDM nails, making them a great value and sustainable choice for your beauty routine.

To get the most uses out of DYDM nails, it's important to follow our Application and Removal Instruction.

However, please note that if you use glue to apply DYDM nails, they cannot be reused as the glue will likely damage them. For best results, we recommend using adhesive tabs, as they can be easily removed without causing damage to DYDM nails and your own natural nails.

 

How durable are my DYDM nails?

DYDM nails are made with high-quality materials that are known for their strength and durability. They have a more natural-looking finish and feel comfortable on the nails.

To maximize the durability of your DYDM nails, it's essential to follow our Application and Removal Instruction. You should also store them properly in a clean, dry place after each use and avoid exposing them to excessive water, heat, or pressure.

Additionally, it's crucial to take care of your natural nails to ensure that they are healthy and strong. Weak or brittle nails can make it more challenging to achieve a secure fit with press-on nails, leading to increased wear and tear.

 

What is included in my purchase? 

Each purchase of a set of DYDM Nails comes with:

    • A set of press-on nails in your selected design and size.
    • A Basic Took Kit Pack that includes:
      • An alcohol prep pad to clean your natural nails before application.
      • A stick for pushing down the nails cuticle for a secure fit.
      • A double sided nail file to smooth and shape your nails, ensuring better adhesion.
      • A sheet of Adhesive Gel tab sticker of 24pcs (for 2 uses).
Everything you need for a hassle-free and enjoyable DYDM nails experience is included in your purchase!

My tool pack comes with both Glue and Gel stickers. What are they for?

Our tool pack includes both glue and gel stickers to give you the flexibility to choose your preferred method of application. While the glue provides a strong and long-lasting hold, it also makes it more difficult to remove the press-on nails without damaging them. DYDM press-on nails will not be reusable if you use glue to apply them.

The glue can also be used to reattach any gems or decorations that may become loose over time. Simply apply a small amount of glue to the back of the gem or decoration and carefully press it back onto the press-on nail. Allow the glue to dry completely before using the nails again. This will help to ensure that your DYDM nails stay looking their best for as long as possible.

On the other hand, gel stickers provide a strong hold and can be easily removed without causing damage to your nails or DYDM press-on nails. This means that you can reuse the press-on nails multiple times if you use the gel stickers to apply them. The choice between glue and gel stickers ultimately comes down to personal preference and how long you plan to wear the press-on nails.

 

How do I apply my DYDM nails?

Please refer to our Application and Removal Instruction page for detailed step-by-step instructions on how to apply your DYDM nails.

 

How do I remove my DYDM nails?

Please refer to our Application and Removal Instruction page for detailed step-by-step instructions on how to remove your DYDM nails.

 

Some of the nails are not fitting correctly, what can I do?

We want your press-on nail experience to be perfect, and while it's unlikely, we understand that fitting issues can happen. Don't worry! We're here to assist you in resolving any sizing concerns with ease. Your satisfaction is our top priority!

Before applying your press-on nails, please refer to our DYDM nail size guide to ensure you select the correct size for your natural nails. This step will help minimize any potential fitting issues.

If the nails are too large/small for your natural nails, follow our fitting instructions for larger nails to customize the fit and ensure a comfortable and secure application.

Remember, our customer support team is always available to assist you with any questions or concerns you may have. Please don't hesitate to reach out for personalized guidance and support.

 

How long will my DYDM nails stay on?

The longevity of your DYDM nails will depend on various factors, including your application method, nail preparation, and daily activities. With proper application using adhesive tabs or gel stickers, you can expect your DYDM nails to stay on for 5-7 days or even longer.

For extended wear, it's essential to follow our Application and Removal Instruction and take extra care when performing activities that involve prolonged water exposure, heavy hand usage, or exposure to harsh chemicals.

 

Can I wear DYDM nails with gel or acrylic extensions?

We do not recommend wearing DYDM nails with gel or acrylic extensions. Our press-on nails are designed to be worn directly on your natural nails.

If you have gel or acrylic extensions, it's best to remove them before applying DYDM press-on nails. This will help ensure a secure fit and prevent any damage to your natural nails.

 

Can I file or shape my DYDM nails?

Yes, you can file or shape your DYDM nails to achieve your desired length and shape. We recommend using a fine-grit file to gently shape the nails in one direction to avoid any damage or splitting.

It's important to note that excessive filing can weaken the nails, so we recommend exercising caution and only filing when necessary.

 

Are DYDM nails safe for my natural nails?

DYDM press-on nails are safe for your natural nails when applied and removed correctly. Our nails are made with high-quality materials and do not require any harsh chemicals or drilling to apply.

However, it's essential to follow our Application and Removal Instruction to ensure that your natural nails remain healthy and undamaged.

For individuals with pre-existing nail conditions or sensitivities, we recommend consulting with a healthcare professional before using press-on nails or any other nail enhancement products.

 

Shipping and Delivery

Our DYDM team's typical processing time is around 3-7 business days for in-stock items, and 2-4 weeks for pre-order items. Orders placed after 12 PM PST are treated as if they came in the next business day. You will be able to view the estimated delivery date on the checkout page when you place an order. You can also choose a different shipping method for faster delivery. Happy shopping!

 

Important Information and Guidelines

Please note the following important information regarding our handmade press-on nail products:

    • Color Differences
      • The product photos displayed on our website may slightly differ from the actual nail set due to variations in screen settings and lighting conditions. We strive to provide accurate representations, but please be aware that colors may appear slightly different in person.

    • Product Variations
      • As our press-on nails are handmade, slight variations in design, size, and placement of embellishments may occur. These variations are part of the unique charm and character of each individual nail set.

    • Safety Concerns
      • Our press-on nails are intended for cosmetic purposes only. It is important to carefully follow the provided application instructions to ensure proper adhesion and usage. Please be cautious while wearing press-on nails, as they can increase the risk of injury or damage if not handled with care.

    • Child Safety Concern
      • Our press-on nails are not suitable for children under the age of 3. They contain small parts that could pose a choking hazard. Adult supervision is recommended when using or storing our products around young children.

    • Allergic Reactions
      • It is important to note that some individuals may have sensitivities or allergies to certain materials used in our press-on nails. If you experience any discomfort, redness, or swelling, remove the nails immediately and consult a medical professional.

We prioritize customer satisfaction and aim to provide accurate information to ensure a safe and enjoyable experience with our products. If you have any questions or concerns, please feel free to contact our customer service team for assistance.